The Contact Center Gurus

Why Contact Center Tech won't save you from Needing Salespeople on the Phones

Episode Summary

Jason Cutter, CEO of Cutter Consulting Group, is an author, podcaster and sees himself as a sales success architect for companies and individuals. Even though he didn’t have a sales upbringing or background (his bachelor’s degree is in Marine Biology), he knows what it takes to be successful in sales. His first book – Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker - is focused on helping anyone in a sales professional. Contact: jason@cutterconsultinggroup.com https://www.jasoncutter.com/ Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM

Episode Notes

 Today's Episode, you will learn about:

- Why your potential customers still want to talk to a salesperson (even though its "dangerous")

- Priorities for ensuring your team fundamentally succeeds 

- When to start thinking about adding technology to scale your sales operation

 

Episode Sponsors

www.supportlogic.io

www.balto.ai/guru

www.ozonetel.com

www.cloudtechgurus.com 

#balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM