Linda Klug is the Founder & CEO of Airin, an artificial intelligence deep technology company that clones the cognitive reasoning of experts. Airin has attracted enterprise early adopters including Microsoft, Google, Motorola, Teradata and Accenture. Linda formerly led global enterprise technology divisions in Silicon Valley for Fortune 500 technology companies including VERITAS, Symantec, and EMC. An enterprise technology innovator for 20 years, Linda holds 12 enterprise technology patents including two for innovations in artificial intelligence technology. Airin is recognized by Microsoft as a global top 10 AI innovator. www.airin.ai Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
In this episode you will learn how to explain AI in simple business terms to your leadership; why this category of technology is so exciting and deserves all the attention it is getting right now; and why you and your leadership
should stop "shopping for AI" solutions or saying "we already have an AI solution".
You will learn smart questions to ask AI solution vendors and how to define an initial use case that will produce business value. You will learn how to tell the difference between "real" AI technology that is relevant to you and marketed AI that is meaningless.
Episode Sponsors
www.supportlogic.io
www.balto.ai/guru
www.ozonetel.com
www.cloudtechgurus.com
#balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM